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8 months ago

Customer Loyalty Manager (m/w/d)

FUNKE is seeking a Customer Loyalty Manager to join their team in Berlin, Essen, Erfurt, Braunschweig, or Hamburg. The role involves implementing and developing a digital customer club for FUNKE newspapers, as well as managing customer interaction and loyalty. The ideal candidate should have experience in sales, communication, or customer retention, and possess strong project management and communication skills.
FUNKE logo
Publisher: FUNKE
Location: Berlin (DE), Essen (DE), Erfurt (DE), Braunschweig (DE), Hamburg (DE)
Published on: 22 Sep 2023
Role: Digital MarketingEducation: Bachelor's DegreeExperience: Mid LevelWork Arrangement: HybridEmployment: Full-time
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Job parameters

Requirements

  • Completed studies or commercial training
  • Minimum of 2 years of relevant work experience in sales, communication, or customer retention
  • Experience in cross-functional project management
  • Strong creativity and customer understanding
  • Excellent communication skills

Responsibilities

  • Implement and develop a digital customer club
  • Create a roadmap for customer interaction and loyalty
  • Execute email marketing campaigns
  • Track and optimize loyalty measures
  • Analyze market trends and customer needs

Benefits

  • Opportunity to contribute to the digital transformation of the media group
  • Access to individual coaching, workshops, and online training
  • Hybrid work model for work-life balance
  • Dynamic team and open feedback culture
  • Corporate benefits and discounts
  • Fitness and health benefits

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