1 year ago

studentischer Mitarbeiter / Werkstudent Kundenservice (m/w/d)

ZEIT REISEN, a travel company, is seeking a Werkstudent Kundenservice (m/w/d) to support their customer support team. The role involves assisting with customer communication, travel arrangements, and payment processing. Candidates should be enrolled in a tourism management, business administration, or related program and have a strong interest in the travel industry. The position is part-time (max. 19.5 hours/week) and initially limited to two years.

Publisher: Zeitverlag Gerd Bucerius GmbH & Co. KG

Location: Hamburg, / Remote

Published on: 14 Sep 2023

Role: Administrative RolesEducation: Bachelor's DegreeExperience: Entry LevelWork Arrangement: On-siteEmployment: Part-time

Apply Now

Job parameters

Requirements

Enrolled in the 3rd semester of a tourism management, business administration, or related program
Strong interest in the travel industry
MS Office skills
Ability to work independently and reliably

Responsibilities

Provide support in customer service, including communication with customers and travel experts
Assist with travel arrangements, from creating offers to post-trip follow-up
Handle payment processing and travel inventory management

Benefits

Opportunity to gain insights into the travel industry
Flexible working hours (max. 19.5 hours/week)
Access to training and development opportunities through ZEIT AKADEMIE and other platforms
Feedback and appropriate compensation
Free access to ZEIT publications, events, and media offerings
Various employee discounts and benefits
Emphasis on communication and exchange within the team