16 hours ago

Werkstudent:in im Bereich CRM Center of Excellence


A company is seeking a Werkstudent:in im Bereich CRM Center of Excellence in Düsseldorf, offering the opportunity to work in an agile environment with CRM systems and IT projects.
Handelsblatt logo
Publisher: Handelsblatt
Location: Düsseldorf (DE)
Published on: 12 Mar 2025

Role: Technology & ITEducation: High SchoolExperience: Entry LevelWork Arrangement: HybridEmployment: Freelance

Job parameters


Requirements

  • Enrolled student in fields like BWL/Business or Media Science/Business Informatics
  • IT-savvy with experience in CRM systems like Salesforce Marketing Cloud or Salesforce Sales Cloud
  • Experience in IT project management and ability to prioritize tasks, estimate efforts, and coordinate next steps
  • Excellent communication skills and precise work ethic

Responsibilities

  • Administering CRM systems and a survey tool
  • Handling 3rd-level support customer inquiries within CRM systems
  • Working in an agile environment on project-based tasks with an interdisciplinary team
  • Developing IT and Salesforce skills

Benefits

  • Pleasant and creative work atmosphere with a great team spirit
  • Modern structures with flat hierarchies and open communication
  • Interesting projects and tasks
  • Maximum of 20 hours per week
  • Location: Düsseldorf (hybrid work possible)