9 months ago

(Senior) Customer Data / Marketing Automation Manager (m/w/d)


A company is seeking a (Senior) Customer Data / Marketing Automation Manager to join their team in Essen, Erfurt, or Hamburg. The role involves strategic development of marketing automation processes, implementation of multi-channel customer journeys, improvement of processes, and analysis of data compliance.
FUNKE logo
Publisher: FUNKE
Location: Essen (DE), Erfurt (DE), Hamburg (DE)
Published on: 31 Mar 2024

Role: Technology & ITEducation: Bachelor's DegreeExperience: Mid LevelWork Arrangement: HybridEmployment: Full-time

Job parameters


Requirements

  • Successfully completed studies in fields like Business Administration, (Business) Informatics, or related areas
  • Experience in operational CRM, customer data management, segmentation, analytics, and marketing automation processes
  • Proficiency in CRM selections and advanced SQL skills
  • Knowledge of subscription management processes is a plus

Responsibilities

  • Strategically develop and establish marketing automation processes for user and reader communication
  • Implement multi-channel customer journeys, from data selection to monitoring and development based on KPIs
  • Improve marketing automation processes, identify new use-cases, and collaborate with cross-functional teams
  • Support and advise executives and departments in requirements analysis, market activities, and campaign analysis

Benefits

  • Opportunity to shape the digital transformation of the media group
  • Access to individual coaching, workshops, and training through the FUNKE Academy
  • Subsidies for transportation, leasing (e-)bike, and parking
  • Hybrid work model for work-life balance, dynamic team, open feedback culture, and corporate benefits