1 month ago

Kundenberater Servicecenter (m/w/d)


A company in Weimar is looking for a full or part-time Kundenberater Servicecenter (m/w/d) to handle customer support, digital services, and sales for Thüringer Tageszeitungen.
FUNKE logo
Publisher: FUNKE
Location: Weimar (DE)
Published on: 21 Mar 2024

Role: Administrative RolesEducation: Bachelor's DegreeExperience: Mid LevelWork Arrangement: On-siteEmployment: Full-time

Job parameters


Requirements

  • Completed education and several years of sales experience
  • Proficiency in MS-Office

Responsibilities

  • Personal customer support across all levels of the publishing business
  • Implementation of Digital Services and assisting customers in the digital onboarding process
  • Handling customer complaints and working with various departments for solutions
  • Acquiring new customers for Thüringer Tageszeitungen and ensuring their long-term engagement

Benefits

  • Opportunity to contribute to the digital transformation of the media group
  • Access to individual coachings, workshops, and training through FUNKE Akademie
  • Dynamic team environment with open feedback culture
  • Corporate Benefits portal with discounts and subscriptions
  • Fitness and health benefits including partnerships with fitness studios and personalized health consultations