Requirements

• Completed commercial training or a similar degree.
• Some experience in customer service or event organization is advantageous.
• Friendly and communicative demeanor.
• High service orientation and strong customer focus.
• Reliable and structured way of working.
• Good verbal and written communication skills.
• Enjoy working with people and high team spirit.

Responsibilities

• Answering phone and email inquiries from customers in a friendly and competent manner.
• Handling registration of participants for events and ensuring smooth processes.
• Addressing questions related to invoices, reminders, and vouchers as a liaison to the accounting department.
• Maintaining and updating customer and event data for up-to-date information.
• Forwarding specific inquiries to the relevant departments.

Benefits

• Flexibility with 50% remote work option.
• Opportunities for personal and professional development.
• Inclusive and diverse work environment.
• Comprehensive onboarding, 30 days of vacation, subsidized public transport ticket, bike leasing option, fitness studio partnerships, contributions to retirement savings, discounted book purchases, company events, and more.