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1 year ago

Kundenberater:in/Customer Service Agent (gn)

Handelsblatt Media Group is seeking a Customer Service Agent in Düsseldorf. The role involves customer support, hotline, and customer care. The position is for one year and requires junior-level experience.
Handelsblatt logo
Publisher: Handelsblatt
Location: Düsseldorf (DE)
Published on: 24 Jun 2023
Role: Administrative RolesEducation: High SchoolExperience: Entry LevelWork Arrangement: HybridEmployment: Full-time
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Job parameters

Requirements

  • Junior level experience
  • Experience in customer support and hotline
  • Strong communication skills
  • Excellent German language skills
  • Proficiency in PC and Office applications

Responsibilities

  • Provide customer support via phone and email
  • Respond to customer inquiries and provide product advice
  • Maintain customer data and documentation
  • Assist in increasing customer satisfaction

Benefits

  • Flexible work arrangements with 50% mobile work option
  • Opportunities for personal and professional development
  • Comprehensive onboarding and training programs
  • Various employee benefits including fitness studio cooperation, subsidized company ticket, and more

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