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6 months ago
Teamleitung Customer Care Center Braunschweig (m/w/d)
A company in Braunschweig is looking for a Team Leader for their Customer Care Center, responsible for subscriber support, sales, and team management.
Publisher:
FUNKE
Location:
Braunschweig (DE)
Published on:
06 Jun 2024
Role
:
Administrative Roles
Education
:
Bachelor's Degree
Experience
:
Mid Level
Work Arrangement
:
On-site
Employment
:
Full-time
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Job parameters
Requirements
Successfully completed commercial training or equivalent qualification
Strong sales skills, high service orientation, and a professional demeanor
Excellent communication skills, resilience, and reliability
Responsibilities
Support subscribers of the Braunschweiger Zeitung and assist in designing private ads
Handle the sale of event tickets and merchandise
Manage customer care and advice
Plan team schedules and act as the main contact person for the team
Conduct inventory control, order, and sell items from the reader shop
Benefits
Actively contribute to the digital transformation of the media group
Subsidies for public transportation tickets and leasing (e-)bikes
Dynamic team, open feedback culture, and corporate benefits
Access to a benefit portal with discounts and subscriptions
Fitness studio partnerships and personalized health consultations
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