FUNKE is seeking a Werkstudent - Kundenberatung Inbound (m/w/d) to join their Kundenservicecenter in Essen, Braunschweig, Hamburg, or Erfurt. The role involves providing telephone and written advice to customers, handling customer complaints, documenting conversations, and ensuring customer satisfaction. The position requires enrolled student status, previous experience in customer service, excellent communication skills, and the ability to work 16-20 hours per week.