Requirements

• Availability for 10 hours per week and preferably some experience in telephone customer advice
• Excellent verbal and written communication skills
• Strong customer orientation and friendly demeanor
• Proficiency in MS Office applications

Responsibilities

• Provide targeted telephone advice to customers
• Develop strategies to win back canceled subscribers
• Present the company's magazine portfolio to customers
• Document conversation results and enter data

Benefits

• Opportunity to contribute to the digital transformation of the media group
• Participation in individual coachings, workshops, and online trainings
• Hybrid work model for work-life balance
• Dynamic team, open feedback culture, and a supportive work environment
• Fitness and health benefits, including partnerships with fitness studios and personalized health consultations
• Corporate benefits portal with attractive discounts and employee subscriptions