3 hours ago

Kundenberater:in/Customer Service Agent (gn)


A Customer Service Agent position is available at HANDELSBLATT MEDIA GROUP GMBH & CO. KG in Düsseldorf, offering a one-year contract. The role involves customer support, handling inquiries, and maintaining customer satisfaction.
Handelsblatt logo
Publisher: Handelsblatt
Location: Düsseldorf (DE)
Published on: 24 May 2025

Role: Administrative RolesEducation: Bachelor's DegreeExperience: Entry LevelWork Arrangement: HybridEmployment: Full-time

Job parameters


Requirements

  • Junior Level work experience
  • Customer service and hotline experience
  • Good communication skills
  • Proficiency in German

Responsibilities

  • Customer support via phone and email
  • Handling customer inquiries
  • Providing product advice to customers
  • Maintaining customer data and documentation
  • Assisting in improving customer satisfaction

Benefits

  • Flexible work arrangements with 50% remote work option
  • Opportunities for personal and professional development
  • Access to training programs and learning platforms
  • Various employee benefits such as fitness studio partnerships, subsidized transportation, and more