3 months ago

CRM & Datenschutz Consultant (gn)


Handelsblatt Media Group is seeking a CRM & Datenschutz Consultant to join their team in Düsseldorf. The consultant will be responsible for implementing and maintaining CRM processes in compliance with data protection regulations, working closely with the legal department and internal stakeholders. The ideal candidate should have a background in data protection, experience with CRM systems, and strong collaboration skills.
Handelsblatt logo
Publisher: Handelsblatt
Location: Düsseldorf (DE)
Published on: 08 Feb 2024

Role: Technology & ITEducation: Professional CertificationExperience: Mid LevelWork Arrangement: HybridEmployment: Full-time

Job parameters


Requirements

  • A degree or certification related to data protection
  • Strong experience in data protection/GDPR and its application in customer data systems
  • Solution-oriented and independent approach to new regulations, ability to collaborate with stakeholders
  • IT affinity and understanding of complex concepts, with the ability to develop CRM systems using SQL, APEX, Flow, JAVA, HTML, CSS
  • Excellent written and spoken German skills (C2 level)

Responsibilities

  • Elevate the Salesforce infrastructure as the central CRM system of the Handelsblatt Media Group using your data protection skills
  • Ensure that CRM processes are implemented in compliance with the current GDPR regulations, working closely with the legal department and internal departments
  • Collaborate with an interdisciplinary in-house team and external service providers to realize data protection processes in CRM systems
  • Independently handle customer requests related to their data rights under Article 15 of the GDPR
  • Stay up to date with industry trends, continue to develop your data protection and CRM skills

Benefits

  • Flexible work arrangements with 50% remote work option
  • Opportunities for personal and professional development through the GROW Academy and learning platform
  • Emphasis on individuality and a diverse working environment
  • Comprehensive onboarding, 30 days of vacation, subsidized public transportation ticket, bike leasing option, fitness studio partnerships, company daycare, retirement savings contributions, discounted book orders, company events, and more