10 months ago

IT Service Desk Specialist (m/w/d)


dpa-IT Services GmbH is seeking an IT Service Desk Specialist to provide internal IT support to the entire dpa-Group worldwide. The ideal candidate should have practical experience in the IT field, be customer-oriented, and have excellent communication skills in German and English.
dpa logo
Publisher: dpa
Location: Berlin (DE)
Published on: 24 Jun 2023

Role: Technology & ITEducation: Bachelor's DegreeExperience: AssociateWork Arrangement: On-siteEmployment: Full-time

Job parameters


Requirements

  • Completed vocational training as an IT specialist or comparable
  • Practical experience in the IT field
  • Excellent communication skills in German and English
  • Flexibility to work in shifts, weekends, and holidays

Responsibilities

  • Qualified acceptance of all IT-related malfunctions
  • Responsible for documentation, classification, and prioritization of incoming hardware and software malfunctions
  • Participation in various IT projects
  • Standby support

Benefits

  • Flexible working hours with the possibility of mobile work
  • 30 vacation days plus 7 additional free days
  • A collegial working environment
  • Opportunities for professional and personal development
  • Central location with good public transportation connections

AI task Classify <

Role (one only): R6_TECHNOLOGY_IT

Guessed Education (one based on text and title): ED3_BACHELORS_DEGREE

Experience (one only): EX2_ASSOCIATE

Work Arrangement (one only): WA1_ON_SITE

Employment Type (one only): ET1_FULL_TIME

Location: Berlin (DE)